As Lord Kelvin quantified - You can’t control what you don’t measure. On the other hand, you also can’t control what everyone measures differently - and you certainly can’t cost or track it easily. Even after all this measuring, at the end of the day did you actually measure something that is meaningful to both you and your government client?
Linking financial and operations measurements to each other and what the client values is more critical than ever before, but how do you create metrics to meet the requirements of three different entities that speak different languages? And how do you get meaningful work in one area to translate into meaningful results reported in another? And how does your federal customer benefit from this? Join Journyx and Process & Strategy’s Dr. Cynthia Kalina-Kaminsky as we investigate ways to measure and track contract work via linked financial and operations measures and how to use those to provide outstanding service to your customer.
This webinar is 1-hour in length.
Presenter: Dr. Cynthia Kalina-Kaminsky, President, Process & Strategy Solutions
Since 2001, Process & Strategy has been assisting businesses of all sizes, local governments, academic institutions, and non-profits to optimize their internal processes, align strategy with organizational goals and initiatives, innovate processes and procedures, and increase top and bottom line performance. They have never delivered late and never exceeded a project's budget