Helpful Tips
May 2005
Changing Timesheet's port in Apache
Last month we looked at changing Timesheet's port in IIS, so it seemed only fair to address the same issue in Apache. These instructions for changing the Apache port number use changing from 8080 to 7770 as an example.
- Stop Timesheet by running
pi/bin/wstop - Locate the port number in the following 3 files (starting from the install directory):
pi/apache/serverroot/conf/httpd.conf
Change the line:
Port 8080
To:
Port 7770pi/bin/setup(sequentiality matters here)
Change the lines:
APACHEPORT=8080
PGPORT=8081
CACHEPORT1=8082
CACHEPORT2=8083
CACHEPORT3=8084
SYNCPORT1=8085
SYNCPORT2=8086
SYNCPORT3=8087
To:
APACHEPORT=7770
PGPORT=7771
CACHEPORT1=7772./config
Change the line:
HTTP_PORT=8080
To:
HTTP_PORT=7770
- Restart the service with
wstart
Where are Timesheet's log files located?
%TEMP%\JournyxTimesheetSetupLog.txt
This file contains the Installshield logging information. Only the lines that begin with JX** have text written by Journyx programmers. If Installshield failed with an unusual or generic error, often the cause can be found in this log.
%WTHOME%\IntegrationLog.txt
(e.g., C:\Program Files\Journyx\IntegrationLog.txt)
That contains all the output that you see go by in the terminal window when you run the "Setup Web Server and Database" script (the script that runs after installing and rebooting.) It is both printed to screen and captured in the log. The file is always appended to, so it can have data from more than one "run" of the script. (Also, uninstalling causes stuff to be printed to that log.)
Both of these files are critical to obtain in any support situation if it involves either the primary installation (Installshield stuff) or the post-install Integration (getting the web server and database set up.)
Additionally, there is the file known as debug.log, which is part of Timesheet's diagnostic logging. There are also a few other new logfiles in %WTHOME%\jwt\tmp, but typically these will not have anything useful for most support situations. You cannot turn these logs on or off, but in most cases they will not grow very fast at all.
