craresources Tracks Consultant Time on Projects More Efficiently and Effectively with Journyx
What Journyx did for us:
“[Journyx] is intuitive, has excellent approval tracking for audit purposes, tailors well for our client projects and has reporting which can be valuable to the client.”
craresources is a Clinical Recruitment Agency which specializes in the placement of Clinical Research Associates (CRAs) and Field Monitors for industry pharmaceutical and medical device companies. craresources currently provides CRAs to 43 clients where CRAs are presently assigned to 105 projects; so, because of the diversity of clients and projects they support, each consultant must track their time on a per-project, per-client basis.
Prior to choosing Journyx in 2016, craresources did not have a time tracking solution in place for consultants to use for this purpose – everything was tracked manually using Word documents and Excel spreadsheets.
According to Angela Roberts, CRA Recruitment Executive at craresources, “This created a challenge with accuracy of reporting time and expenses, as it is easy to overwrite calculations in Excel.” In addition, tracking time in Excel made it very difficult to capture the approval chain for billing purposes, the history for each consultant, and the spend per client/per project/per consultant.
“As we continued to grow our company, we needed a more scalable solution,” says Roberts. She began researching other time and expense tracking software solutions, and determined that Journyx’s robust project time tracking solution was the best fit for their criteria.
“[Journyx] is intuitive, has excellent approval tracking for audit purposes, tailors well for our client projects and has reporting which can be valuable to the client,” says Roberts. “Journyx’s price was also a strong value for its offering.”
In the time they’ve used Journyx, all of the challenges they experienced from their manual timesheet processes have been resolved. Additionally, they’ve reduced FTE hours for consultant payroll and administration by 60% using Journyx. According to Roberts, “We went to Journyx to make us more efficient and effective – which it has enabled us to accomplish. Additionally, our clients are happier, as they spend less time reconciling invoices and are now better able to track expenditures per project.”