LGR Telecommunications Keeps Projects on Track Using Journyx

What Journyx did for us:

Journyx Timesheet allows us instant visibility into hours spent by project, task, user, etc., as well as into vacation, personal and other leave accruals and time used. Additionally, we can easily measure hours accrued to date on our projects, ensuring that they stay on-track and within budget.

Phil Pierson, Engagement Manager

Their Story

LGR Telecommunications – a specialist information and communication technology (ICT) solutions provider to the global telecommunications industry – experienced a significant amount of growth in 2009 and while this growth was positive, it didn’t come without its share of growing pains. As requirements to manage hours on an increasing number of projects mounted, LGR’s former process of employee time tracking became unmanageable. It required additional staff to extract hours, projects, notes, vacation hours, holidays, overtime, etc. The process offered little flexibility when new projects and tasks needed to be added and tracked.

Solution

LGR Telecommunications set out on a search for a web-based timesheet and expense management solution and chose Journyx Timesheet as their best option. LGR now uses Journyx Timesheet for time tracking and invoicing, as well as tracking vacation, personal days and overtime hours. Additionally, LGR is currently testing Journyx ProjectXecute for its project management needs. ProjectXecute is the newest Journyx solution that integrates project plans, resource availability and financials to provide a complete view of project profitability in a single system.

Results

“The change to Journyx Timesheet allows us instant visibility into hours spent by project, task, user, etc., as well as into vacation, personal and other leave accruals and time used,” said Phil Pierson, engagement manager, LGR Telecommunications. “Additionally, we can easily measure hours accrued to date on our projects, ensuring that they stay on-track and within budget. Timesheet allows for simple reporting when questions from customers arise. The reports also help us to be more accurate in creating annual budgets by reviewing actual hours spent on past projects.

Timesheet has standardized our tasks, categories and project names across departments, allowing consolidation of hours and improved project reporting. Timesheet simplifies the approval process for management and gives better visibility into staff levels based on requested leave.

Overall, Journyx Timesheet works very well for our company, is extremely flexible and easy to use and provides us with good visibility into the work being performed without adding significant overhead to the process.