Data Security and Privacy
Many organizations ask us about security as they’re evaluating our cloud software option, and we completely understand why: you want peace of mind knowing that Journyx is doing the right things to safeguard your organization’s time and expense data.
- We maintain SOC compliance
- Our data centers are secure and reliable
- Your data is managed by the Journyx team
- We comply with privacy laws
Journyx complies with the relevant SOC standards for our internal controls to safeguard the security and integrity of the data in Journyx systems. Our office operations undergo an SOC 1 SSAE 21 Type II assessment annually.
Our data center infrastructure on Amazon Web Services (AWS) complies with all relevant industry standards, including SOC 2, ISO, and others.
Journyx creates a separate and exclusive installation of our software for each customer. The installation resides on dedicated servers hosted across two AWS regions. These regions are in separate geographical locations. Additionally, Journyx has servers located in various data centers (availability zones) within each region for fault tolerance and high availability. Only authorized Journyx staff can access and manage our cloud operations.
AWS is committed to 99.99% availability per region.
Journyx doesn’t outsource the management of your system in the cloud. Only authorized Journyx IT staff manage cloud operations.
Journyx complies with relevant privacy laws. We certify under the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). We meet all requirements for data processors under GDPR.