Highmark Companies

Highmark Streamlines Processes and Decreases Overhead Using Journyx

What Journyx did for us:

Journyx has streamlined our timekeeping, payroll, vendor billing, and invoicing processes. We have seen a decrease in overhead costs, a reduction in the administrative burden placed on employees and managers for timekeeping and expense tracking, and elimination of errors in payroll, vendor billing, and invoicing.

– Darrell Smith, CEO

Their Story

Highmark Companies, a professional services firm with offices in North Carolina and Virginia, needed a time-tracking system that was capable of handling semi-monthly pay periods (that didn’t require user workarounds) and had an intuitive user interface. They also wanted their time-tracking system to have Highmark corporate branding and interface seamlessly with Quickbooks. The system they were using didn’t do any of these things – it was time for a change.

An extensive evaluation of many time-tracking systems led them to Journyx Timesheet because of its flexibility, configurability, ease of use, advanced interface to Quickbooks, ability to brand the system to Highmark, and its ability to do both timekeeping and expense submittals within the same system.

Solution

Highmark Companies now uses Timesheet for timekeeping and time tracking of 75 employees, consultants, and subcontractors. These employees charge their time, materials, and fixed price projects for federal, state and local government clients, as well as commercial clients. Timesheet integrates with Quickbooks to facilitate payroll, payment of consultants and subcontractors, and invoicing of clients. The additional information provided in Journyx and Quickbooks is used to give project managers greater detail and more timely information about the projects they manage.

Results

“Journyx has streamlined our timekeeping, payroll, vendor billing, and invoicing processes,” says Darrell Smith, CEO of Highmark Companies. “We have seen a decrease in overhead costs, a reduction in the administrative burden placed on employees and managers for timekeeping and expense tracking, and elimination of errors in payroll, vendor billing, and invoicing. Journyx Timesheet is a near perfect fit for us and has allowed us to streamline our back-office processes such that we should be able to grow significantly without having to increase our back office staff. The interface between Journyx and Quickbooks has eliminated the potential for errors in payroll, vendor billing, and invoicing since all are now driven directly from timesheets that have been entered by employees and reviewed/approved by managers.”