Journyx, Inc. EU-U.S. & Swiss-U.S. Privacy Shield Privacy Notice

Effective Date: April 5, 2023 

Journyx, Inc. (“Journyx,” “we,” “our,” “us”) commits to subject to the Privacy Shield Principles all personal data that Journyx receives from the EEA and Switzerland in reliance on the respective EU-U.S. & Swiss-U.S. Privacy Shield. Information regarding the Privacy Shield framework and Journyx’s certification can be found at: https://www.privacyshield.gov.

Types of Personal Data Collected

Journyx collects personal data from individuals who visit our public and customer-facing web sites (“EEA and Swiss Website Visitors”), and individual representatives of organizations we have a business relationship with, such as our customers, suppliers, and business partners (“EEA and Swiss Business Contacts”). We also supplement the data with data collected from third parties (including other companies).

From EEA and Swiss Website Visitors, Journyx may collect the following types of personal data:

  • Contact information;
  • Company information;
  • Connection information (such as IP address), activities, interactions, preferences, and other information relating to use of our websites and our services;
  • Information collected by cookies and similar technologies about the pages viewed, links clicked, and other actions taken when accessing our websites;
  • Event registrations and preferences;
  • Photos, social media profile, areas of expertise and any other information visitors choose to provide when accessing the Journyx User Community;
  • Feedback and reviews, or requests for support; and
  • Other personal data provided by EEA and Swiss Website Visitors.

From EEA and Swiss Business Contacts, Journyx may collect the following types of personal data:

  • Contact information;
  • Company information;
  • User and/or company authorization and authentication information;
  • Website and/or service usage data; and
  • Financial and billing information;
  • Other personal data provided by business contacts.

Purposes for Which we Collect and Use

Journyx collects and uses personal data of EEA and Swiss Website Visitors and EEA and Swiss Business Contacts for the purposes of:

  • Supplying information about our products, services, and events;
  • Providing products, services, and assistance to our customers;
  • Conducting business communication with our business partners;
  • Performing tasks in pursuit of our legitimate business purposes;
  • Personalizing visitors’ experience on our websites;
  • Aggregating data; and
  • Other purposes disclosed at the time of collection.

Commitment to Subject Personal Data to the Principles

Journyx subjects to the Privacy Shield Principles all European and Swiss personal data that we receive from individuals or companies in the EEA or Switzerland in reliance on the Privacy Shield. We also receive some data in reliance on other compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses.

Types of Third Parties to Which we Disclose Personal Data and the Purposes for Disclosure

Journyx may share personal data we collect from individuals or companies in the EEA or Switzerland with the following types of third parties and for the following purposes:

  • Subsidiaries, affiliates, and contractors that process personal data on our behalf to provide services and fulfill requests;
  • Partners, such as resellers or distributors, to provide customers and prospective customers with information about Journyx and its products and services, and to fulfill product and information requests;
  • Other third-party service providers under contract to provide services on our behalf;
  • Sponsors, partners, or other third parties with whom we collaborate to offer webinars, white paper downloads or other events and information; and
  • Other corporate entities if Journyx undergoes a business transition, such as a merger, acquisition, or sale of some or all of its assets.

Right to Access

EEA and Swiss Website Visitors and EEA and Swiss Business Contacts may direct any questions regarding this Privacy Shield Notice or submit requests to update, change, or remove information using the form provided at https://journyx.com/data-request, or by regular mail addressed to:

Journyx, Inc.
Attn: Privacy
3800 N. Lamar Blvd, Suite 200
Austin, TX 78756

Journyx will respond to your request within 30 days.