Tides Improves Client Service, Gains Better Understanding of Costs With Journyx Timesheet

AUSTIN, TEXAS (March 10, 2010) – Journyx today announces that Tides – a nonprofit organization that partners with philanthropists, foundations, activists, and organizations to promote economic justice, robust democratic processes, and the opportunity to live in an environment where human rights are preserved and protected – is using Journyx Timesheet to improve client service, and be smarter about how they best serve their clients.

Journyx Timesheet is a timesheet and expense management solution that enables organizations to automate management of employee time and expenses for project control, customer invoicing, and payroll processing.

“With Journyx Timesheet, we now have real, applicable data for teams to use in making business and programmatic decisions. As a nonprofit intermediary service provider, we are very interested in building a more robust, sustainable organization that can create more impact in the world. Timesheet helps us with that,” said Lauren Webster, CFO, Tides.

Tides uses Journyx Timesheet to track time and perform business analytics that reveal costs at the client, service, and product levels. Additionally, Tides uses Journyx Timesheet for internal cost allocations and billing, external invoicing and billing, and managing IT projects. Timesheet captures and measures the cost-to-serve for Tides; managing these costs is critical to the sustainability of Tides’ business model. The data provided to Tides by Journyx Timesheet helps enable business decisions around efficiencies, staff management, and capacity needs over time.

“Since using Journyx Timesheet, we’ve seen a more general awareness of how we spend our most critical resource—our peoples’ time,” said Webster. “It’s all about understanding how we spend our time, and using that as an opening to conversations around quality, performance, and sustainability.  We use the data to improve our client service, and be smarter about how we best serve our different clients.”

About Tides

Tides actively promotes change toward broadly shared economic opportunity, robust democratic processes and the opportunity to live in a healthy and sustainable environment where human rights are preserved and protected. Founded in 1976, we offer an array of services that amplifies the efforts of forward-thinking philanthropists, foundations, activists and organizations to make the world a better place. With offices in San Francisco and New York City, Tides provides fiscal sponsorship for over 200 groups across the country, operates and supports green nonprofit centers, and granted more than $101 million in 2009 alone. For more information, visit www.tides.org.

About Journyx, Inc.

Journyx is the first company to provide Web-based time-tracking, project accounting and resource management solutions that guide customers to per-person, per-project profitability.

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