Customer Support

Journyx is dedicated to your success

Our goal is to provide you with the best value possible through our time and expense solutions and customer service.

Submit a Support Case

Are you a Journyx Administrator in need of assistance? Please submit your IT support case here.

Login Help

Are you looking for where to log in or change your password? Click here for more information.

User Community

Find product documentation and updates, feature requests, training resources, and more support info here.

Award-winning customer support

At Journyx, we truly care about our customers and their success. We strive to resolve all issues as quickly as possible to help you get back to work. Our Austin-based support team delivers a top-notch support experience and is one of the highest rated in customer satisfaction.

Journyx is a leader in Enterprise for Time Tracking on G2

High customer satisfaction compared to other Enterprise Time Tracking and Expense Management products

Journyx is a leader in Small-Business for Expense Management on G2

Highest implementation score in the Small Business-Expense Management software category

Journyx is a leader in Small-Business for Time Tracking on G2

High customer satisfaction compared to other Small Business Time Tracking and Expense Management products

Journyx is a leader in Mid-Market for Expense Management on G2

Highest implementation score in the Mid-Market Expense Management software category

Looking for Technical Product Specifications? You can find those here.


If you are a Journyx Administrator in need of support, please submit your support case here, or call support at:

(800) 755-9878 (USA toll free)
+1 (512) 834-8888 (International)

 

Visit our Webinar Resources or YouTube page for additional training videos.