Streamlining Project Time and Equipment Tracking in Harsh Field Environments: Kakivik and CCI Industrial Services

Industry

Asset Integrity Management (AIM) & Specialized Services for Energy Infrastructure

About Kakivik Asset Management & CCI Industrial Services

Kakivik Asset Management and CCI Industrial Services are sister companies delivering specialized services to energy infrastructure owners throughout Alaska and the continental United States. With expertise spanning operations, maintenance, construction, asset integrity management, inspection, and environmental services, the companies support critical infrastructure across some of the most demanding and remote environments—including the Arctic Slope.

Together, Kakivik and CCI employ over 1,000 professionals who operate across diverse job sites and project types. For organizations operating in high-risk, logistically complex settings, the ability to accurately track time, labor, and equipment use is essential—both for operational efficiency and financial accountability. Kakivik and CCI’s commitment to safety, reliability, and technical excellence has earned them a trusted reputation in the energy sector, especially in extreme and challenging conditions.

Product: Journyx Project Time Tracking integrated with Sage Intacct

Challenge

Operating in one of the most logistically complex regions in North America, the company faced mounting challenges in managing time and equipment data across its highly mobile workforce. Technicians and inspectors were routinely working on multiple projects and charge codes per day, often in locations with limited connectivity. As a result:

• Timesheets were long, error-prone, and labor-intensive to complete
• Data entry and validation processes were consuming administrative bandwidth as paper timesheets would have to be entered into the system once scanned from the field
• Approvals were delayed, reducing cash flow and complicating compliance
• Equipment per diem rules and new sick leave requirements (under Alaska’s Proposition 1) added to payroll complexity
• Integration between their previous time system and financial system (Sage Intacct) was manual and error-prone

According to Keri Melvin, Chief Financial Officer at Kakivik, “Our revenue is our people. Because of that, time tracking has to be right — and it has to be fast.”

Solution

The company selected Journyx to implement a robust, field-capable solution for time and equipment tracking. Over the course of the partnership, they’ve configured Journyx to:

• Job entry from the field — wherever their work takes them
• Automatically populate project, user, and equipment data from Sage Intacct to eliminate duplicate processes and manual data entry
• Implement approval workflows to improve accuracy and reduce payroll errors
• Export approved data directly back to Sage Intacct for billing and payroll, improving billing efficiency and reducing Days Sales Outstanding (DSO)
• Enforce custom rules for equipment per diem and newly-mandated paid sick time
• Track usage and time against a high volume of frequently changing project codes
• Offer enhanced user experience and adoption, particularly among remote North Slope teams

Results

With Journyx, Kakivik and CCI now process time and equipment data much faster and more accurately across its entire workforce, whether in the field or back-office. Measurable outcomes include:

• Accelerated cash flow through faster billing and fewer approval delays, they are now able to generate invoices 4 days sooner than historically
• Greater accuracy in time and cost allocation—critical for project profitability
• Reduced administrative burden by eliminating duplicate entry and manual processes
• Improved compliance with complex labor rules and customer reporting requirements
• High user adoption, even among mobile and hourly field teams

Their finance and operations leadership views Journyx as mission-critical infrastructure — not just for internal operations, but also for positioning the company competitively on large contracts.

Looking Ahead

Kakivik anticipates continued growth both organically and through their broader parent organization, which operates multiple business units on various ERP platforms. They are looking forward to taking advantage of upcoming and unused product features such as geolocation and integration with Outlook calendars, to continue to make it easier for field employees to enter and submit timesheets and equipment data. As they expand, Journyx is poised to scale with them—supporting new integrations, compliance requirements, and increasingly complex field operations.

If your organization is facing similar challenges with time and equipment tracking, feel free to reach out to see if Journyx can help you streamline your organization.